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"Difficulty getting access to services"

About: Nottinghamshire Healthcare NHS Foundation Trust / Mental Health Services for Older People – Community (City) Nottinghamshire Healthcare NHS Foundation Trust / Mental Health Services for Older People – Community (County)

(as a relative),

My wife has dementia and we have been trying to get an appointment with the consultant for 12 weeks, we have finally got one for 3 weeks time. Every time we try to access any of the care services we are met with serious problems. We have been told this is because staff are working on multiple part time contracts for different Trusts because of a lack of funding for dementia services. Fund managers who allocate these funds need to realise that dementia is a 24 hour 7 days a week illness and they should try living with a dementia patient

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Responses

Response from Rita Hobbs, Clinical Operational Manager, Mental Health Services for Older People Directorate, Nottinghamshire Healthcare NHS Foundation Trust 6 years ago
Rita Hobbs
Clinical Operational Manager, Mental Health Services for Older People Directorate,
Nottinghamshire Healthcare NHS Foundation Trust
Submitted on 16/05/2017 at 15:23
Published on Care Opinion at 15:42


Thank you very much for taking the time to post your concerns, feedback is very important to us and I am sorry that you have had cause to raise this matter. Could I request that you provide me with a little more detail so that I can review your concerns and provide you with a more comprehensive feedback, and to ensure this feedback is directed at the appropriate service please? Could you tell me which area of Nottinghamshire you live please? is it Nottingham City or one of the County areas e.g. Gedling, Hucknall etc? or if you would prefer, please do not hesitate to contact me via the telephone number on your appointment letter, asking for Rita Hobbs.

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