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"Unsupported gynaecology appointment"

About: Stepping Hill Hospital / Gynaecology

(as the patient),

Very disappointed with in my opinion,  inadequate service I received at stepping Hill. After waiting over an hour and a half for my consultation, I was met by a doctor who didnt introduce themselves, refused to consider all of the previous tests conducted by my GP and at a previous referral to wythenshawe and who told me that my situation wasn't urgent unless I had cancer.

Their only suggestion was that I took the hormonal pill to pacify the pain, despite clear information on my notes that I am unable to take any hormones or anything which will increase my oestrogen level due to carry it the BRCA2 Gene mutation. They then professed to say that it would still be fine, despite advice from specialist cancer consultants at Christie's to the contrary. The doctor also suggested I take ibyprufen for pain relief despite me supplying him wth a clear list of medication that doesn't help the pain (including ibyprufen, mefanamic acid, cocdymol and tramadol).

I will be complaining directly to the hospital. With hindsight I would have been better off waiting longer for an appointment at another hospital. I will not be stepping foot at Stepping Hill again.

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Responses

Response from Stepping Hill Hospital 6 years ago
Stepping Hill Hospital
Submitted on 15/05/2017 at 15:21
Published on nhs.uk at 17:31


Thank you for your review. We would like to offer you some more personalised feedback. If you are happy me to do this, please contact the Patient & Customer Services department on 0161 419 5678 or by email to pcs@stockport.nhs.uk and pass on your personal details. On behalf of the Trust, I am sorry that your experience was not a positive one. I do hope to hear from you so that we can investigate this further for you.

Kind regards

Case Officer

Patient and Customer Services

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