This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"A perfect service"

About: Castle Hill Hospital / Infectious diseases

I arrived at ward 20 on christmas eve 2016, i was in pain in various

places but the staff promptly and carefully moved me into a cubicle. The following morning by my consultant, i was told i needed a 12 week course of antibiotics, i must admit i was gobsmacked but if that was what was needed so be it. i was bed bound due to the infection but the staff attended to me exceptionally well. Then the physio came to me and got me to try some bed exercises, after 2 weeks i could now stand on my own 2 feet.

with all their help i then managed to start walking with a frame but the standard of care never dropped

All the staff supported me with everything i needed and more nothing was a problem. I was moved into a 2 bed bay but the attention i needed never wavered.

Eventually the time came for me to leave and i could not believe it there was tears everywhere and the staff nurse had gathered together a box of groceries she thought i would need as all my stuff would be out of date, so that shows how kind and considerate the staff are.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Castle Hill Hospital 6 years ago
Castle Hill Hospital
Submitted on 16/05/2017 at 15:40
Published on nhs.uk at 15:31


Thank you for taking the time to add your comments to the NHS Choices website.

It is always a pleasure to receive such positive feedback from patients and their families.

We will ensure your kind comments are shared with the team on Ward 20 at Castle Hill Hospital.

If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service (PALS) and they can be contacted on:

• Telephone: (01482) 623065

• Email: pals@hey.nhs.uk

• Online: https://www.hey.nhs.uk/patients-and-visitors/feedback/

Thank you once again for taking the time to provide us with your views on local NHS services.

Kind regards,

Patient Experience Department

Hull and East Yorkshire Hospitals NHS Trust.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k