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"Incompetent"

About: Barnet, Enfield And Haringey Mental Health NHS Trust

Had an appointment with the occupational therapist there a few years ago. Failed to notice the seriousness of my condition. On trying to get help to fill in a form for dla they said ' what are you going to do-eat baked beans and buy your clothes from Tesco's ha' and Failed to help me. In my eyes this is not acceptable or professional conduct.

Maybe avoid this person, on the other hand another therapist's conduct was very professional with a good insight and understanding of mental health.

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Responses

Response from Barnet, Enfield And Haringey Mental Health NHS Trust 6 years ago
Barnet, Enfield And Haringey Mental Health NHS Trust
Submitted on 12/05/2017 at 14:30
Published on nhs.uk at 14:33


We are very sorry to learn of the experiences you have had at this Trust although note that you were happy with the experience you had with another occupational therapist and it is good for us to hear that and understand what makes the differences.

We would lke to invite you to contact us at patient.experience@beh-mht.nhs.uk with your details so that we can investigate the specific issues you raise with the service manager.

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