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Told they had no intention of seeing me

Posted By Patient1957

"Told they had no intention of seeing me"

About: Clackmannan Hospital / General Psychiatry

(as a service user),

I have a diagnosis of bipolar disorder and attend The mental health unit in Sauchie and normally at 6 month intervals to monitor my medication etc however it's been over a year since my last appointment I decided to call about an appointment and explained I had been quite ill with mood swings but they told me they had no intention to see me and told me to see my GP instead.

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Responses

Response from NHS Forth Valley 6 years ago
NHS Forth Valley

Submitted on 07/06/2017 at 10:16
Published on Care Opinion at 10:32

Dear Patient 1957

Thank you for taking the time to get in touch. I was disappointed to hear that your experience didn’t have a more positive outcome for you, this must be very frustrating and upsetting for you.

I was wondering if I could ask you to get in touch to discuss your concerns further and look into what we can do to help. You can contact me on 01259 290343

Please accept my apologies for the delay in responding to your posting.

I look forward to hearing from you.

Kindest regards

Isabel Reed

Integrated Mental Health Team Manager

NHS Forth Valley

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