"Fabulous Pain Management Team"

Had my 3rd visit/procedure at Preston & must say how thrilled I am with the excellent service I've received. I travel 1hr out of area for treatment here due to NHS mistrust issues locally.

From the warm welcome at Reception (& handy directions as 2 areas for this service - a long distance apart!) to the lovely greeting within both Depts - you're greeted like a long lost friend. All staff remain totally professional, kind, compassionate & friendly. They never forget they're dealing with people who are in chronic pain (with all that brings) and are experts at putting "very sore & anxious patients" at ease, who may be about to undergo very uncomfortable procedures. The kettle is always on "post procedure" - a lovely touch!

Parking (esp for blue badge holders) can sometimes mean a queue. I've never queued for longer than 20min even at peak times (i.e. 1:15 visiting time & start of afternoon clinics). However, people are coming/going all time. Just allow plenty of time for parking & it's free for blue badge holders. Great coffee, food & shopping opportunities if you're early with ample seating.