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Supportive and caring staff

Story from nhs.uk

"Supportive and caring staff"

About: Harefield Hospital

Very grateful for the support and care given by two CNS. For the understanding and reassuring care from anaesthetist. The fantastic one to one care in HDU and the care provided by the pain Nurse.

Having had a previous traumatic experience the staff provided reassurance and support to get me through this experience. Cannot praise the rapid and responsive care provided enough.

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Responses

Response from Harefield Hospital 6 years ago
Harefield Hospital

Submitted on 08/05/2017 at 15:41
Published on nhs.uk at 15:32

Hi Mandy,

Thank you for telling us how impressed you were with your treatment at Harefield. We know that coming into hospital is never just ‘another procedure’ for our patients, and that listening to them, and treating them with respect, dignity and courtesy, are all central to making sure we provide the highest standards of care. We believe our staff should feel proud of their work and the specialist nursing teams and anaesthetists involved in your care will be really happy to hear how appreciative you were. Thanks again for your feedback and we wish you all the best for the future.

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