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Pharmacy

Story from nhs.uk

"Pharmacy"

About: Royal Blackburn Hospital / Cardiology

I was told that one of the four medicines prescribed for me by a cardiac consultant would not be available for a week!

This medication is essential for the treatment of very high blood pressureand to be told it could not be provided for a week is not only unacceptable but disgraceful.

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Responses

Response from Royal Blackburn Hospital 7 years ago
Royal Blackburn Hospital

Submitted on 24/04/2017 at 10:02
Published on nhs.uk at 10:31

Thank you for your comments regarding the four medicines prescribed by a cardiac consultant at Royal Blackburn Teaching Hospital and thank you for taking the time to do so.

I am sorry that you were informed the medicines would not be available for a week.

I will ensure that your comments are brought to the attention of the senior staff for the department and shared with the team.

However, if you would like us to look into this further for you please could you contact us to provide more information.

You can contact me (Sarah Ridehalgh) on 01254 734471 or alternatively you can email the Patient Experience Team at patientexperience@elht.nhs.uk

If you prefer you can discuss further any concerns you may have about our services with our East Lancashire Hospitals Trust Customer Relations team on 01254 733700 or by emailing complaints@elht.nhs.uk who can advise you of your options in raising these concerns further.

Kind regards

Sarah Ridehalgh

Patient Experience Facilitator

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