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As a Family Member

Story from nhs.uk

"As a Family Member"

About: Hollins Park

Very impressed it's heartbreaking to leave a loved one in such a vulnerable state of mind in the care of strangers with you going home. But conversations with staff inspire trust so it makes a hard thing a bit easier Thanks

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Responses

Response from Bev Donlan, Complaints, PALS and Compliments Co-ordinator, NWBH 6 years ago
Bev Donlan
Complaints, PALS and Compliments Co-ordinator,
NWBH

Submitted on 04/05/2017 at 16:09
Published on Care Opinion at 16:33

Dear Pauline

Thank you for the taking the time to post your comments

My name is Bev Donlan and I am the Complaints and Compliments Coordinator for the Trust.

I was very pleased to hear of your positive experience of our services and I would like to assure you that I will forward your comments onto the team involved so that they can share them with the staff.

If you would like to contact me my contact details are:

Number: 01925 664450

E-mail: complaints@nwbh.nhs.uk

My hours of work this week: 09.00 am – 5.00 pm

Once again I would like to thank you for taking the time to tell us about your experience. We sincerely value your feedback as this will help us to continue to improve our services for others.

Kind regards

Bev

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