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"My visit to the Opthalmic department at R.G.H. And Cataract removal"

About: Royal Gwent Hospital / Ophthalmology

(as the patient),

My visit was one of the best experiences I have ever had on a few counts.

Firstly everything from first assessment right through to operation was efficient and Professional with all the touches needed that made it a patient friendly environment.

I cannot praise highly enough on the day of my cataract removal the confident and reassuring attitude of every single member of the team... they have a lot to be proud of.

The operation was carried out with the expertise I had expected and information was given to me at all stages for my ease of mind.

The recovery time and atmosphere was supreme....coffee and biscuits gratefully received. The information booklet was simple to understand and explained thoroughly by a very pleasant and helpful recovery room young lady.

I could have not asked for more and I would rate the whole process as 99.9% positive in this procedure - always an extra 0.1 % for advancement.

Thankyou for restoring my eyesight and giving me a new lease of life.

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Responses

Response from Aneurin Bevan University Health Board 7 years ago
Submitted on 21/04/2017 at 13:23
Published on Care Opinion at 14:09


Thank you for taking the time to post about your recent visit to the Ophthalmology Department at the Royal Gwent Hospital. We are pleased that you found the experience to be a positive one and we are glad that it has restored your sight and given you a new lease of life.

We will pass on your kind words to the Ophthalmology department.

Best wishes.

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