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I was treated with kindness by everyone

Posted By 1948

"I was treated with kindness by everyone"

About: University Hospital Monklands / General Medicine (Wards 2,10,12 and 17) University Hospital Monklands / General Surgery (Wards 4 & 7)

(as the patient),

I had a stoma bag fitted. after the procedure I felt really ill but during my stay of eleven days I was treated with kindness I couldn't have asked for better care from my surgeon Mr McDonald and his team who sorted out complications during surgery to the cleaners I was in the critical care ward and wards seven and four I received excellent care in all wards and a special thanks to my stoma care nurses isabell and Tracy who are still looking after me

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Responses

Response from Graeme McGibbon, Service Manager for Surgical Services, University Hospital Monklands, NHS Lanarkshire 7 years ago
Graeme McGibbon
Service Manager for Surgical Services, University Hospital Monklands,
NHS Lanarkshire

Submitted on 13/04/2017 at 08:50
Published on Care Opinion at 11:15

picture of Graeme McGibbon

Dear 1948,

Thank you for taking the time to provide your feedback.

I was sorry to hear how ill you were during your admission to hospital. I know the team in surgery, including the stoma nurses will be gratified that their contribution to your care was received so positively. I will make sure that they are aware of your comments.

I trust you are now recovering well.

Best wishes.

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