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"chest pain"

About: University Hospital Lewisham / Accident and emergency

I want to highlight the excellent treatment I received. From my first assessment by the nurse which was quick after I arrived. I arrived at midday on a Tuesday to A&E, but the waiting room seemed pretty full, so all credit to the initial assessment team. I was seen quick to take blood samples. The test was a little slow but that was because I was been seen by a paramedic which I believe was having a refresher day at the hospital, but this was an issue at all and I like that people who need my training were getting it, so this was a positive in my book. It was clearly busy but the doctor I saw was great, they were very efficient but still took the nessasary time to answer all my questions and concerns. There was a large delay in getting my blood results but this was not the staff fault and I completely understand that things may go wrong but your staff more than made up for that. I highly recommend this service.

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Responses

Response from Lewisham and Greenwich NHS Trust 7 years ago
Submitted on 29/03/2017 at 07:45
Published on Care Opinion at 09:10


Thank you for your kind comments, we are working very hard to provide the highest standard of care possible and it is a pleasure to hear such positive feedback about our staff. This will be shared with the Emergency Department Team and will be greatly appreciated.


Thank you for taking the time to provide feedback.

Kind regards

Matron

Emergency Department

Lewisham & Greenwich NHS Trust

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