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Physio staff very helpful

Posted By Wight821

"Physio staff very helpful"

About: Crosshouse Hospital / Physiotherapy (A&E)

(as the patient),

Saw the nurse on the 12th who referred me to see the physio on the 13th.

I am very pleased with the outcome and feel very reassured. Staff very helpful

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 7 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 10/04/2017 at 11:41
Published on Care Opinion at 11:47

picture of Eunice Goodwin

Dear Wight821,

Fast and effective with reassurance; this sounds ideal. Thank you for taking the time to share this with us. I will make sure the team knows how helpful this was for you.

best wishes,

Eunice

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