"waiting time for meds as patient was discharged"

my mum has just come home from ward 9 as my mum's main carer it is confusing that it takes longer to get medication from the pharmacy to a patient that has been discharged from just before lunch time and staff telling me at 14:10pm on the phone that it would be half an hour to an hour but to be getting out of the hospital at 18:30pm and not getting home to 19:00 pm is an absolute joke why not get the medication ready before hand so the patient is read I wouldn't of mines but my mum's medication had changed so had so had to wait ages couldn't fault certain staff on ward 9 especially the member of staff who helped me bring my mum to the car they were very help thank you. my mum had been ready to leave the ward since just before lunch it just amuses me as you are always looking for beds so why keep her that long. instead of chasing my mum's medication up staff were standing round laughing and not doing anything also there was one patient who had his meds brought and I was told my mum's would be brought at the same time also my has some stitches in the side of her tummy has part of her operation just before we left the ward was the first time the nurse changed the dressing and said that the nurse wasn't aware of this even though it clearly stated on my mum's notes.

hopefully this will be mum's last visit on ward 9 and it was just has bad as the last time. not satisfied at all with my mum's care this time or last time she was on ward 9