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"Injections"

About: University Hospitals Of Leicester NHS Trust

I have still's disease which l understand is very rare. My consultant is brilliant, very supportive as are all the staff.

My only problem is this: l have methotrexate injections every week. Not unusual as many people with rheumatoid arthritis use them but the problem is where do l take my sharps bin when full. The first rheumatology nurse told me to call the council but they said they won't take them. Then l was told to go back to the pharmacy but they said no. Then l was told main reception at the royal. Then A & E. Finally l was told to take them to rheumatology and when l got there l was told l should have asked the council to collect. That was 6 months ago and when l took the latest sharps box back to rheumatology today again l was told they wont take them. There must be hundreds of us in Leicester who inject ourselves so l dont understand the confusion. Eventually the receptionist got advice and l was told on this occasion to leave it with them. When asked if l could have a complaints form they didn't have any. I dread going through this every time.

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Responses

Response from University Hospitals Of Leicester NHS Trust 7 years ago
University Hospitals Of Leicester NHS Trust
Submitted on 30/03/2017 at 10:05
Published on nhs.uk at 09:31


Dear Andy,

Thank you for your feedback. We will contact the team to find out where you need to go and ensure that this is clearly signposted for all patients. Thank you for bringing this to our attention, it will help us improve our service.

Kind regards,

Communications Team

Leicester's Hospitals

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