This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Amazing staff for my son's fractured wrist

Posted By Lizzie Smith

"Amazing staff for my son's fractured wrist"

About: St Mary's Hospital (Newport)

(as a parent/guardian),

My son hurt his wrist so I took him to A&E where it was discovered that he had fractured his wrist.

All of the staff on his journey were amazing. My son has special needs and everyone was very understanding and extra helpful. From receptionist, to A&E nurse and consultant and most especially Dee from the plaster room in the fracture clinic.

She has been exceptional with my son who I had to take back two weeks after the event to get the plaster changed as my son has chewed his cast. She could not do enough to help, an absolute credit to the hospital.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Vanessa Flower, Head of Patient Experience, Isle of Wight NHS Trust 7 years ago
Vanessa Flower
Head of Patient Experience,
Isle of Wight NHS Trust

Submitted on 13/03/2017 at 09:38
Published on Care Opinion at 10:25

picture of Vanessa Flower

Dear Ms Smith

Many thanks for posting this positive feedback about your son's care following hurting his wrist.

It was great to read that all the staff on your son's journey were amazing, and were understanding and helpful.

Your comments have been shared with the teams, including Dee and I am sure they will join me in hoping your son continues to recover well post his injury.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k