"Lack of information"

My father is currently in the hospital on Buckland ward.

Last year (September) he had an emergency operation and was told he needed another operation in 4 to 6 weeks, he has just had that operation almost 6 months later. The GP has been unable to give him any information as the consultant told the doctor they wanted to speak to my father. The consultant has not seen nor spoken to my father.

He has now had the second operation but it was not what the family were expecting and the doctor has told my father it was problematic. However nobody has told him what this means. The family have not been told what has been done or why. Staff on the ward have no idea and are unable to tell us when we can speak to the doctor. The nurses have not offered to tell the doctor we want to speak to them.

My father is elderly, very deaf and doesn't always understand what he is being told. Nothing us being explained to him. The first operation has caused a further problem another department are dealing with but the two departments do not seem to be talking to each other, nobody is talking to the family , nobody is telling the GP what is going on.

Basically total lack of information which is very worrying for my father, his wife, myself and my sister.