This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Breast Cancer Care"

About: Heatherwood Hospital / General surgery Royal Berkshire NHS Foundation Trust

(as a parent/guardian),

I was diagnosed with breast cancer following a routine Mammogram. There was only 3 weeks from the initial Mammogram to hospital to have the lump removed and shortly thereafter my radiography was booked. At all stages I felt reassured and was treated with dignity and kindness. All my questions were answered and my mind put at rest. There were a couple of occasions when the doctors were running late, but patients were kept updated with the delay times, and nobody seemed to mind too much. I cannot speak too highly about The Parapet. All staff from the receptionist to the Consultant were lovely, and all were very caring and reassuring. Please don't be put off by an isolated bad report.
I attended Heatherwood Hospital for the operation and Bracknell Health Care for radiography.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Claire Marshall, Head of Patient Involvement, Frimley Health NHS Foundation Trust 7 years ago
Claire Marshall
Head of Patient Involvement,
Frimley Health NHS Foundation Trust
Submitted on 23/02/2017 at 08:35
Published on Care Opinion at 08:38


picture of Claire Marshall

Dear LynSin

Thank you for your review on your recent care at Frimley Health. We do our best everyday to deliver care as you've described and it's feedback like yours that makes it all worthwhile. Thank you for thinking of us

Kind Regards

Claire Marshall

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Royal Berkshire NHS Foundation Trust 7 years ago
Royal Berkshire NHS Foundation Trust
Submitted on 09/03/2017 at 15:21
Published on nhs.uk on 10/03/2017 at 02:41


Thank for very much for your kind words regarding the radiotherapy care you received at our Bracknell facility for which we are very lucky to have and very proud to be a part of. We strive to do our best for our patients and it is very reassuring to receive such positive feedback.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k