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Compassionate & efficient service from FPH

Story from nhs.uk

"Compassionate & efficient service from FPH"

About: Frimley Health NHS Foundation Trust

I recently attended the hospital with my husband for our 12 week scan to find that I had had a missed miscarriage. I just wanted to say that the care I received from the moment we found out to being discharged after my Surgical removal, was both excellent & compassionate.

I applaud all those staff who are clearly working in a pressurised environment, but were still able to provide me with empathy as well as the medical care I needed.

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Response from Frimley Health NHS Foundation Trust 7 years ago
Frimley Health NHS Foundation Trust

Submitted on 19/02/2017 at 17:17
Published on nhs.uk on 20/02/2017 at 02:39

Thank you for taking the time to leave your feedback.

We are really lucky to have a great team who try and treat our patients as though it were a member of their own family in front of them. It's feedback like yours that makes it all worthwhile. I'm glad they provided you and your husband with empathy and compassion.

It's how we want every patient to feel.

Thank you for thinking of us at this sad time

Best Wishes

Claire Marshall

Head of Patient Experience

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