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Very poor A and E

Story from nhs.uk

"Very poor A and E"

About: The Princess Royal Hospital / Accident and emergency

Been waiting for 8 1/2 hours in a and e and still not been seen.

There are only 5 people in the waiting room so not what you would call busy. They took a urine sample 4 hours ago and still haven't done any test. Used A and E before Kings took over and it was so different so i have to wonder if the new bosses are playing a part...... if so you need a long hard look at things...

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Responses

Response from The Princess Royal Hospital 6 years ago
The Princess Royal Hospital

Submitted on 29/09/2017 at 10:22
Published on nhs.uk at 12:33

Thank you for taking the time to share your experience with us here at the Shrewsbury and Telford Hospital Trust.

We really appreciate the feedback we receive as a Trust, and positive comments enable us to thank the individuals and teams for their hard work. All patient comments are welcome and where our care has not met your expectations we do review your experience (if possible from the information you have provided) and where we can, we will act and amend what we do for the benefit of our future patients.

Our PALS team can be contacted by phone on 01743 261691 or by email at pals@sath.nhs.uk

Thank you and kind regards

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