This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Left with a negative view of hospital

Story from nhs.uk

"Left with a negative view of hospital"

About: Northampton General Hospital (Acute) / General surgery

Had 4 hospital admissions in 6 weeks. Lots of things happened that were negative.

Felt I wasn't listened to. Lots of mistakes including surgery and important issues that caused immense pain and suffering were not recorded on letters to doctor. Given medication by consultant that was a wrong diagnoses so went home in a lot of pain. This took months to sort, constantly contacting the hospital for help and paperwork when I was supposed to be recovering.

Positive were that I came across some amazing nurses who cared for me.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Northampton General Hospital (Acute) 7 years ago
Northampton General Hospital (Acute)

Submitted on 20/02/2017 at 09:43
Published on nhs.uk on 21/02/2017 at 02:37

We're sorry you were left with a negative view of our hospital and that you felt you weren't listened to.

If you do have any concerns our Patient Advice and Liaison Service (PALS@ngh.nhs.uk) or our Head of Patient Experience (rachel.lovesy@ngh.nhs.uk) would be happy to discuss your concerns with you and do what they can to assist.

Thank you for your kind comments regarding the nursing care you received.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k