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"Painful ECHO"

About: Glenfield Hospital / Cardiology

I cannot fault The Glenfield Hospital at all for my cardiac care and the Imaging Dept on a Saturday was very well run and pleasantly quiet. However, the letter states that the test I was having was a 'painless scan of the heart' and it actually was not painless at all. Admittedly I had just been in hospital locally to me with severe abdominal pain and I also suffer from Ehlers Danlos syndrome and am always in some pain, but the member of staff undertaking my test couldn't understand I was finding it very painful and did not initially stop when I asked them too. The member of staff pressed so hard where I had missing rib from a graft taken years ago that I felt physically sick. I honestly would not like to undergo that procedure again and I have had twenty years of non stop surgery, medication, investigations etc. I would rather have anything else!, and then when I asked could the member of staff tell me anything about whether my aorta had dilated further they simply said to me "I can't say but it is very large" which actually is worrying me more than a proper fact. I am just glad I am going to clinic early next week.

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Responses

Response from Glenfield Hospital 7 years ago
Glenfield Hospital
Submitted on 16/02/2017 at 11:52
Published on nhs.uk on 17/02/2017 at 02:38


Dear reviewer, thank you for taking the time to leave a review for Cardiology at Glenfield Hospital.

Whilst we are pleased to hear that your appointment at the Imaging Department went well, we would like to apologise that you found your treatment painful and that a member of staff gave you further reason to worry, prior to your next clinic appointment.

We will advise the management team of your comments and they will be circulated to the appropriate teams.

Once again we apologise for any distress.

Best wishes, Communications Teams, Leicester's Hospitals.

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