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Excellent care from all staff

Posted By Lion862

"Excellent care from all staff"

About: Derriford Hospital / Accident and emergency South Western Ambulance Service NHS Foundation Trust / Emergency ambulance

(as the patient),

Over the weekend either my wife or a neighbour called the emergency services when I went into shut down as a result of vagal syncope. The paramedics took me to Derriford hospital where I was given total rest to recover from the effects.

I received excellent care from the ambulatory crew and from all the staff at the hospital. I’m very grateful for the care and treatment I received.

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Responses

Response from Sharifa Hashem, Patient Engagement Manager, South Western Ambulance Service NHS Foundation Trust 7 years ago
Sharifa Hashem
Patient Engagement Manager,
South Western Ambulance Service NHS Foundation Trust

Submitted on 09/02/2017 at 09:43
Published on Care Opinion at 11:26

Dear Lion862,

Thank you for taking the time to share your story. I hope you are recovering well.

It is always rewarding to hear stories of how our staff are delivering care and support to patients when they need it most.

We would be happy to share your story with the ambulance staff involved in your care, however to do so we will need some specific information. If you would like us to do this, please may I ask you to contact us on either plaudits@swast.nhs.uk or 01392 453 831 and a member of the Patient Engagement Team will be happy to help you further.

Thank you, again, for taking the time to provide us with feedback.

Kind regards,

Sharifa

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