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Dermatology Appointment

Story from nhs.uk

"Dermatology Appointment"

About: Kettering General Hospital / Dermatology

I attended an appointment in the dermatology department , I arrived an hour early at 10:30 as adviced as I was travelling by car - I checked in to my appointment which I was aware I was early for . My appointment was at 11:30 , I waiting for over 2 1/2 hours before being seen . In which I received no apologies for .

I have no problem in waiting a short time but 2 1/2 hours it's in un acceptable

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Responses

Response from Kettering General Hospital 7 years ago
Kettering General Hospital

Submitted on 01/02/2017 at 15:13
Published on nhs.uk on 02/02/2017 at 01:37

I can only apologise on behalf of the department, whilst we try to update our patients of delays it can be difficult as we are an extremely busy department and sometimes may have staff who are unfamiliar with the department.

I am sorry for delays you experienced.

Amanda Tredwell

Dermatology Development nurse

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