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"Very helpful and efficient!"

About: Brownlow Group Practice

Been at your practice for many years now and felt I needed to leave a little thank you on here after some particularly good care I received today. I was telephone triaged by a very nice GP about a problem I have had several times before, the doctor was happy to give me a prescription, which I then picked up easily and hour or 2 later. The reception staff found the script within a few minutes, and as I hadn't required an actually appointment for the initial problem, they also helped me book into the contraceptive clinic later the same day so I could also sort that out too. Afraid I can't remember the name of the receptionist, but the receptionist was lovely, please pass on my thanks!

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Responses

Response from Brownlow General Practice 7 years ago
Submitted on 25/01/2017 at 09:14
Published on Care Opinion at 09:20


Thank you for your comment. It is great to hear that our Telephone Consultations are easily accessible and working effectively. Our Reception team are trained to signpost or arrange appointments with the most appropriate clinician necessary for your personal reason, which has confidently been dealt with.

We value your opinions which help to shape the future of our practice and will share your comments with our Reception team.

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