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"Cannot fault the treatment"

About: University Hospital Ayr / Accident & Emergency

(as the patient),

When I fell over a small set of step ladders I dislocated and fractured my right thumb and elbow. The paramedics who took me into hospital were great as were all the staff at the hospital.

I was given morphine and another pain killer, the combination must have knocked me out because I remember my daughter being there and telling me she was just stepping out for a wee while. When she got back I said to her that I hoped it would not be too painful when they reset the bones, she asked what I was on about as the doctors had already treated me. I never felt a thing, absolutely nothing.

I cannot fault the treatment I received, 100% to all the staff.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 7 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 24/01/2017 at 17:30
Published on Care Opinion at 21:05


picture of Eunice Goodwin

Dear Cross147,

Now that is clever, I would have expected that to hurt. (It must have hurt when you fell). Not only is it great that you felt no pain, but others hearing this too.

I will be pleased to pass this on, thank you so much for sharing this with us.

I hope you make a speedy recovery,

best wishes,

Eunice

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