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Discharged with the wrong medication

Posted By Disguntled

"Discharged with the wrong medication"

About: University Hospital Wishaw / Care of the Elderly (Wards 9-12)

(as a relative),

My Father was discharged from hospital and was sent out with the wrong medication pack by the staff in Wishaw General

He should have had his medication supplied in a blister pack to enable the Homecare team to administer this to my father in his home however this was not possible due to the medication packs being supplied in a loose format

I am more that concerned as to how this can happen when my father was admitted to Wishaw as a result of not complying with his medication. In my opinion,  how anyone can send a 85 year old Dementia patient home with a pack of loose medication including paracetamol is beyond me

It was left to my son and myself to source a Pharmacy that could supply us with a blister pack to at least see him through to this week.

This is on top of the lost keys from my previous correspondance

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Responses

Response from Margaret Serrels, Service Manager Mental Health Services, North East and Learning Disabilities, University Hospital Wishaw, NHS Lanarkshire 7 years ago
Margaret Serrels
Service Manager Mental Health Services, North East and Learning Disabilities, University Hospital Wishaw,
NHS Lanarkshire

Submitted on 24/01/2017 at 12:48
Published on Care Opinion at 13:49

Dear Disgruntled

I am sorry to hear of the negative experience of services your father has received. It is our belief that we can learn from the experiences of patients and carers and make service improvements where possible. I would like to thank you for raising these concerns with us and would welcome the opportunity to discuss these concerns with you. If you feel this would be helpful please contact me on 01698 366760

Please accept my sincere apologies again for the distress this has caused to your father and your family

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