"attendance at hospital"

My wife attended a and e department twice last week first time even so the white cells indicating an infection was high she was sent home with very little informations as to what the cause was, The second time the manners of the doctor who examined her were very abrupt and almost offensive, the consultant who saw her at the end was nice but very short of informations they assured her that the xrays taken that day were clear and reffered her to medical assessment centre. Arriving at this centre she was asked what made her come to this centre. Only then she was told that she was suffering from pneumonia and that nothing could be done but wait for time to take its course.

Both doctors that saw her [the one in a@e and the one at medical assessment centre] are in need of a course in bedside manners as[I think] people do not come to hospital for the pleasure of this but because they are sick