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"Very Unprofessional"

About: Brownlow Group Practice

I am not sure how they are compliant with Data Protection and whether they have a Confidentiality policy in place. I went and was seen in the waiting room by Dr who asked me in front everyone "So what is wrong with you?" I did not believe it at first so I said here in a waiting room full of patients! They said no lets go to the corner of the Waiting room. All what I can say it is very strange and disrespectful behaviour from what supposed to be a professional person who does not even appreciate patients confidentiality and how sensitive is for me to talk about my medical issue in front of strangers

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Responses

Response from Brownlow Group Practice 7 years ago
Brownlow Group Practice
Submitted on 05/10/2016 at 15:01
Published on nhs.uk on 19/01/2017 at 09:16


Hello.

We are sorry to hear about this.

You are correct that this does seem unusual.

Please could you put some details in writing for the attention of the practice manage, so we can look in to this further?

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