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"Swift safe and sensible"

About: South Tyneside District Hospital / Accident and emergency

I was admitted to A&E via ambulance with shortness of breath (asthma attack with underlying pneumonia) Dr who happened to be in reception saw us arrive and directed ambulance into resus area. I was seen quickly, managed and investigated quickly and efficiently and within a couple of hours had a diagnosis, treatment and plan for discharge. Other patients in the unit were also being managed and sorted quickly and safely. If you are really sick this is a good place to be, if you are unhappy you waited too long, didn't get food/drink on demand, parking was too expensive or you didn't get an answer/treatment for your chronic/minor problem maybe it's because you came to the wrong place. For and accident or emergency this place is excellent!

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Responses

Response from South Tyneside District Hospital 7 years ago
South Tyneside District Hospital
Submitted on 28/04/2017 at 17:07
Published on nhs.uk at 17:35


Thank you for providing feedback following your recent experience with South Tyneside District Hospital.

We are very pleased to learn that you were happy with the care and treatment provided to you and we are pleased to hear of your positive experience.

The Trust is grateful for all feedback, positive or negative, as it helps us to gain an understanding of what is important to our patients.

Your kind feedback will be shared with our Business Manager to ensure that this can be shared with the relevant staff.

We hope that you are feeling much better and we would like to take this opportunity to thank you for taking the time to leave your comments on NHS Choices.

Customer Services Department

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