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Care Opinion

I was well looked after

Posted By Jwmackie

"I was well looked after"

About: Crosshouse Hospital / Cardiology

(as the patient),

I had a heart attack.  The staff were very helpful and caring.  I was well looked after.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 7 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 17/01/2017 at 14:11
Published on Care Opinion at 15:48

picture of Eunice Goodwin

Dear Jwmackie,

I am so sorry you had a heart attack, but it was nice to hear how caring and helpful the staff were while you were in hospital. Thank you for sharing this with us, I will happily pass it to the team. I hope you have a speedy recovery.

Best wishes,

Eunice

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