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"Extended hours are great!"

About: Brownlow Health at Kensington

(as a staff member posting for a patient/service user),

Kensington Health Centre Phlebotomy service is great. It's open till 7pm so I could go after work. The receptionist was not very helpful as at 6. 30pm she said she didn't think they'd take me in.

The male nurse I saw was very kind and nice. He took me in without any problems and was very supportive as I was stressed. He helped me to relax and it wasn't painful at all.

It would be great if more services had these extended hours!

Posted by Healthwatch Liverpool on behalf of service user.

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