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ED visit

Story from nhs.uk

"ED visit"

About: Derriford Hospital / Accident and emergency

I had to attend the ED yesterday after a sporting injury, I was dealt with promptly and professionally by the amazing staff I met. I was surprised that I was in and out within 2hrs, much quicker than I have experienced in the past at another hospital years ago. Many Thanks

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Responses

Response from Claire Jukes, Patient Experience Support, University Hospitals Plymouth NHS Trust 7 years ago
Claire Jukes
Patient Experience Support,
University Hospitals Plymouth NHS Trust

Submitted on 13/01/2017 at 13:48
Published on Care Opinion at 14:15

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Dear Terri

Thank you for taking the time to share your experiences of the care you received from our Emergency Department following your sporting injury. As we make every effort to provide the highest standard of care and treatment at all times, it was lovely to read your positive comments of praise about our staff.

I will ensure a copy of your post is shared with all the team in ED as comments of support and thanks are so important to our staff and I know they will be very grateful to read your them.

I was pleased to read you were seen so quickly and allowed home, I hope you are recovering well at home.

With best wishes

Claire Jukes
Patient Experience Support Manager

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