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"From start to finish the care that she received was magnificent"

About: Scottish Ambulance Service / Emergency Ambulance

(as a parent/guardian),

My stepdaughter took ill on Hogmanay and became quite distressed. After calling 999, an ambulance arrived within 4 minutes. From start to finish the care that she received was magnificent, thorough, completely person-centred and incredibly reassuring, as well as inspiring. It made me very proud of NHS Scotland.

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Responses

Response from Martin Esposito, Consultant Paramedic - Major Trauma, Clinical Directorate, Scottish Ambulance Service 7 years ago
Martin Esposito
Consultant Paramedic - Major Trauma, Clinical Directorate,
Scottish Ambulance Service
Submitted on 13/01/2017 at 07:29
Published on Care Opinion at 10:22


picture of Martin Esposito

Dear Orter Pl

Thank you for sharing your story on Patient Opinion.

I was sorry to hear of your stepdaughter’s illness but very pleased to hear about the care that she received from our staff. I would like to be able to pass on your thanks to the ambulance crew who cared for your stepdaughter but I would need some more details to allow me to do this. If you were able to provide me with some more details, you can contact me on 0131 314 0003 or at martinesposito@nhs.net

In the meantime, I do hope that your stepdaughter is recovering well.

Thanks again for sharing.

Take care

Martin.

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