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Holistic, active consultants

Posted By Holistic

"Holistic, active consultants"

About: Ayrshire Central Hospital

(as the patient),

At my annual review for my coeliac disease, the consultant analysed my bloods and other symptoms and decided to act upon my haemoglobin and vitamin deficiency fluctuations. He spoke through all his decisions and rationale for doing so, and asked if this was agreeable to me and took his time to explain it all to me despite it being a lot of information.

If all consultants and NHS staff could do this, it would be great. So nice to have a listening ear compared to my GP. When I made enquiries to my GP about all my symptoms and blood test abnormalities, I was told: "You have coeliac, it happens. " Wrong. A coeliac following a Gluten free diet, like myself, should have normal bloods. At least the gastroenterologist is listening, thanks once again.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 7 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 28/12/2016 at 12:53
Published on Care Opinion at 13:29

picture of Eunice Goodwin

Dear Holistic,

I am sure other people will have been in the same boat as you and this is very interesting, helpful information, thank you for sharing it with us. I hope you feed this back to your GP too, it will help them as well.

It is so important that we are treated holistically and understand about our health and care and your post clearly helps to demonstrate that. I will be very pleased to pass this to the gastroenterology team so they too know how much you appreciated your consultation.

I hope 2017 is a great year for you and your family,

Eunice

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