"Abysmal co-operation from Orthopaedic Department"

My partner was admitted to the Conquest by ambulance on 11 October 2016, because the pain from a trapped nerve in her cervical spine was causing her to blackout, which she did at least 5 times in 1 hour. She arrived at A&E. at 8.30 and was quickly seen by Medical Staff.

Blood was taken to rule out blood clotting. The doctor in A&E quickly diagnosed an Orthopaedic problem.

Meanwhile pain Meds were making no difference, and any movement was causing her extreme pain and bringing on syncope.

Drs in A&E checked on her regularly but said they were waiting for an Orthopaedic doctor to see her. About 13 hours after admission an Orthopaedic Registrar arrived, diagnosed Calfification of the shoulder, recommended paracetamol and discharge. Fortunately the medical staff were aware that she was in no fit state to move and had ordered an X-ray to check for blood clots.

She was admitted to an acute assessment ward where she received excellent treatment. However they recognised that her problem Orthopaedic/Pain management. She remained in AAU for 15 days before her pain was sufficiently controlled for her to return home.

It was obvious to all that an MRI was needed, but the Orthopaedic Dept refused to coonsider this and an Orthopaedic even suggested that it would probably be a waste of resources. The net result was that we sought a private consultation in Brighton and after one quick procedure she was able to begin the process of healing and freeing herself of a high regime of pain medication. After 70 + years of treatment by the NHS I have never had other than praise for its provision to me or my family.