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"Excellent Anaesthetist Staff"

About: University Hospital Monklands / Day Surgery

(as the patient),

I was at Monklands for an operation to have a bone anchored hearing aid fitted. I had orginally planned to have this under general anaesthetic however due to having a cold and the risks of general, I was consulted on having the operation under local instead. This was very daunting for me and I was in quite a high state of anxiety however agreed to go through with it.

My surgeon was fantastic with me and I would like to say a massive thank you to the anaesthetist and recovery staff on that day. I honestly couldn't have done it without them. They were calming, patient, understanding and so kind to me. They sat with me to try to relax me throughout the whole procedure and I wanted to express how much I appreciated this and what a difference it made to my experience. Each one of them was wonderful and I can't thank them enough! I hope these comments get back to them.

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Responses

Response from Lynn McTavish, Interim Surgical Service Manager, University Hospital Monklands, NHS Lanarkshire 7 years ago
Lynn McTavish
Interim Surgical Service Manager, University Hospital Monklands,
NHS Lanarkshire
Submitted on 29/11/2016 at 16:52
Published on Care Opinion at 16:56


picture of Lynn McTavish

Dear SL90

Thank you so much for taking the time to tell us about your experience at the hospital when having your recent surgery. I can imagine how daunting it must have been for you having this done under local anaesthetic and I am glad to hear that the staff involved in your care that day were able to reassure you and make this a positive experience. I will make sure that your comments are passed on to our theatre and anaesthetic teams. Thank you again for taking the time to get in touch.

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