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They make you wish you had private health...

Story from nhs.uk

"They make you wish you had private health..."

About: James Paget University Hospital / Clinical haematology

My personal experience has not been brilliant.

Treated like a time waster and a nuisance.

Told a pack of lies.

Then treated like a criminal.

So much for the holistic approach to treatment and care.

I am no longer under the care of this hospital.

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Responses

Response from James Paget University Hospital 7 years ago
James Paget University Hospital

Submitted on 22/11/2016 at 08:55
Published on nhs.uk on 23/11/2016 at 01:31

Dear Sir/Madam

I am really sorry to hear that your recent experience has not been positive and as such, I have shared your comments with the teams involved.

I would like the opportunity to explore the issues you have raised in more depth to gain a better understanding of what happened on this occasion.

Please could you contact our Patient Advice and Liaison Services on 01493 453240/452651 who will be happy to support.

Kind Regards

Amanda Hood

Head of Patient Experience and Engagement

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