"Excellent care and service"

About: East Surrey Hospital / Gastroenterology

(as the patient),

I had a short notice endoscopy today and would like to commend the staff on their excellent care and service. I was able to call to ask questions before my procedure and then received lots of information in the post with my appointment letter. The staff on the day were all so kind, compassionate and caring. From pre op through to recovery and discharge. Highly recommended service

Responses

Response from Branita Mills, Matron, Surgery, Surrey and Sussex Healthcare NHS Trust

Dear AuggieD,

Thank you so much for your positive feedback about your experience and praise for the Endoscopy team.

I will let them know how well prepared you felt for the procedure and the care and compassion they showed to you.

Kind regards

Branita Mills

Matron Surgery

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