This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Sunderland fertility"

About: Sunderland Royal Hospital

Treatment by so called fertility nurses was disgraceful.

I attended clinic by myself due to various issues and I was upset. After several years of trying for a family I find the issue extremely stressful and embarrassing.

I was a bit teary when I first met the nurse but I think this is understandable and as a fertility nurse they should understand.

However I was asked what's the matter? And then informed it takes two to make a baby you know!!! I was then shown into a room with four other professionals who weren't introduced to me and who again showed zero sympathy or empathy, no offer of a glass of water or even a tissue.

I then left the centre visibly upset.

I would never go here again or recommend it to anyone.

I now attend the life centre who are extremely professional and caring in their approach.

It makes me wonder why this nurse is working there if that is her attitude!!! Disgusting!!

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Sunderland Royal Hospital 7 years ago
Sunderland Royal Hospital
Submitted on 16/11/2016 at 15:54
Published on nhs.uk on 17/11/2016 at 01:30


Caroline, we're very concerned to hear of the care you received. What you describe is clearly unacceptable, and we take this very seriously.

The hospital Help and Advice Service exists so that we can speak with you personally and that any issues you raise can be investigated. I would be grateful if you could get in touch through the details below so we can find out what led to your experience.

Email: Helpandadviceservice@chsft.nhs.uk

Telephone: 0191 569 9855 or Freephone 08005876513

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k