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"My Day Surgery Operation"

About: St Mary's Hospital (Newport)

(as the patient),

It had been decades since my last operation and I was a little apprehensive as I had previously experienced severe vomiting after my last general anaesthetic. However, I was welcomed into the Day Surgery Unit where everything was explained to me. Every member of staff was friendly, cheerful and professional and it was clear to me during my stay that they were all committed to providing the best patient care possible. There was a patient in the next cubicle who was very anxious and the staff spent time with them to calm  them and make her comfortable. My operation went well and my post operative care was excellent. The surgeon rang me at home the next day to check on me and to explain that he would be writing to my GP. The whole experience was a very positive one and has reinforced my respect for the nurses, doctors and hospital staff at St Mary's. A big thank you to you all.

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Responses

Response from Vanessa Flower, Head of Patient Experience, Isle of Wight NHS Trust 7 years ago
Vanessa Flower
Head of Patient Experience,
Isle of Wight NHS Trust
Submitted on 11/11/2016 at 12:44
Published on Care Opinion at 16:41


picture of Vanessa Flower

Dear Ms Greene

Thank you so much for taking the time to post this very valuable and positive patient feedback.

I have shared this with the team, who will be pleased to read that the care and treatment they provided ensured that you had a positive experience, especially when you were feeling so apprehensive.

It is good to read that your operation went well, and I wish you speedy recovery.

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