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Emergency dental treatment

Posted By Steven65

"Emergency dental treatment"

About: Darlington Memorial Hospital / Oral surgery

(as the patient),

I had severe toothache that got worse by the end of the week, I had no dentist since moving to Darlington and no one to turn to. After a sleepless night Friday and calling 111, I got an appointment on a Saturday tea time and was seen within 10 minutes of the agreed time. It turned out that I had an exposed nerve, the tooth will need root canal surgery or extraction, the dentist was great and did all they could to minimise my pain. What an excellent service, happy to pay the £20 fee, as I am working, was very fair.

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Responses

Response from Darlington Memorial Hospital 7 years ago
Darlington Memorial Hospital

Submitted on 08/11/2016 at 09:59
Published on nhs.uk on 09/11/2016 at 01:31

Dear Steven

Thank you for providing feedback on your recent experience of the emergency dental treatment you received at Darlington Memorial Hospital.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Service Manager to pass onto the staff on your behalf.

I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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