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"Great kindness on Mersea ward"

About: Colchester General Hospital / Urology

(as the patient),

I just cannot speak highly enough about the recent care that I received with all the staff on Mersea Ward.

I had been diagnosed with cancer of the bladder. I was dealt with the greatest kindness that I have ever had in my entire life.

I am 73 years old and seem to go invisible at my age, but not so with any dealings that I had with all the staff who were kind, caring, pleasant and made me feel at ease at all times during my stay. They made a frightening experience into a memorable pain free stay.

Thank you, each and every one from the bottom of my heart and God Bless you all.

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Responses

Response from Tammy Diles, Head of Patient Experience, East Suffolk and North Essex NHS Foundation Trust 7 years ago
Tammy Diles
Head of Patient Experience,
East Suffolk and North Essex NHS Foundation Trust
Submitted on 07/11/2016 at 10:32
Published on Care Opinion at 15:29


Thank you for your very kind comments and for taking the time to inform us of your experience.

We wish you a speedy recovery.

Kind regards

Tammy Diles
Head of Patient Experience
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