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"You don't feel like a "cog in a wheel""

About: Holme Valley Memorial Hospital / Day surgery

(as the patient),

I had a bunion and toe repair operation some weeks ago under local anesthetic. The staff were great and the nurses in the theater kept me informed about the procedures, and I must also say amused throughout! The recovery process is long and can be painful (don't run before you can walk! ) On returning for follow ups the staff were friendly, polite and helpful. The hospital is small and not overwhelming, so you don't feel like a "cog in a wheel"

Thank you to all for making the procedure easier to undertake by and making me feel I could discuss any concerns I had and they were fully explained to me.

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Responses

Response from Sarah True, Customer Engagement Manager, Locala Community Partnerships 7 years ago
Sarah True
Customer Engagement Manager,
Locala Community Partnerships
Submitted on 31/10/2016 at 14:06
Published on Care Opinion at 15:04


Dear Soul Sister

Thank you very much for your feedback. I will share this with the rest of the team here at Holme Valley who will be delighted you had such a positive experience with us. One of our main aims is to ensure patients are treated as individuals and I am so pleased this came across during the time you spent with us.

Best wishes

Sarah

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