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complaint about the switch board and access to...

Story from nhs.uk

"complaint about the switch board and access to..."

About: The Royal London Hospital / General medicine

I tried to phone the Occupational

Therapy department, was given a number by the switchboard 0203 594 6609.. when I phoned the following day, I was connected to Occupational Health... So I tried again through the main switchboard, and they connected me twice to the Nuclear medicine. I gave it another try and was connected to the Occupational health. So,I tried to find the telephone number on line, and although I could find the Occupational Therapy department, there was no phone number. I think that this is totally unacceptable, and If I were to give you a star rating, it would be minus 1.

Judith Loebl

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Responses

Response from The Royal London Hospital 7 years ago
The Royal London Hospital

Submitted on 01/12/2016 at 11:12
Published on nhs.uk on 02/12/2016 at 01:31

Thank you very much for you message. We will be passing this message on to our team to help them improve the service. Best wishes, Barts Health NHS Trust.

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