Last firday your team came out after my mother had a fall. Quick response guy came out because there was no ambulance available at the time. My mother received very good care from all. But, there was a problem regarding pass over from quick response to ambulance crew because the guy could not print of the forms because there was no ink in his printer. This is not fair when your guys do everything they can to make the change over as easy as possible.
So, when we got mum to the hospital the pass over from the ambulance crew to hospital staff was not good. And, for some reason the tablet machine containing all her details did not reach the hospital. So this made thing quite difficult.
But, may I thank everyone for the help and concern. Mother after tests and a check over was able to return home.
Thanks again. King regards.
"Quick response to our call out"
About: Royal United Hospital / Accident and emergency Royal United Hospital Accident and emergency Bath BA1 3NG South Western Ambulance Service NHS Foundation Trust South Western Ambulance Service NHS Foundation Trust Exeter EX2 7HY
Posted by nutty nana (as ),
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Update posted by nutty nana (a relative) 7 years ago
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