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Care Opinion

Outpatient Care

Posted By GRAN NELL

"Outpatient Care"

About: Glasgow Royal Infirmary / Trauma & orthopaedics (wards 26, 27, 61 & 62 )

(as the patient),

A quick note to say a very big thank you to all at the staff involved in the Orthopaedic Clinic this morning 

From the Receptionist to the Radiographers and especially the Consultant (sorry didn't catch his name) shocking I know.

I was very impressed with the whole visit, I saw the Consultant and had X-rays done, then back to see Consultant all within ONE hour - excellent service.

Thank you NHS Orthopaedics at Glasgow Royal.

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Responses

Response from Lisa Ramsay, Patient Experience Public Involvement Team Support, NHS Greater Glasgow & Clyde 7 years ago
Lisa Ramsay
Patient Experience Public Involvement Team Support,
NHS Greater Glasgow & Clyde

I work in a small team within NHS Greater Glasgow & Clyde. Part of the team’s role is to support patients and carers through our feedback systems which will help to improve the services we provide. On Patient Opinion, I support Lorna Gray, Patient Experience Public Involvement Project Manager, and Niall McGrogan, Head of Patient Experience Public Involvement.

Submitted on 23/10/2016 at 18:01
Published on Care Opinion on 24/10/2016 at 11:36

Dear Gran Nell

Thank you for taking the time to post on Patient Opinion. I am pleased to read that you were impressed with the care you received in our Orthopaedic Clinic in the Glasgow Royal Infirmary.

I will make sure your kind words are shared with the staff in the Orthopaedic Clinic, they will be delighted to receive your positive feedback.

Best wishes
Lisa

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