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Knee replacement

Story from nhs.uk

"Knee replacement"

About: Friarage Hospital Site / General medicine

I had a knee replacement in April and thought I had sent an email but hadn't.i wanted to say that my stay in the friarage was perfect!! The staff were excellent as was the food. I was under the care of my consultant and their staff were excellent. I was very nervous when I came in but was put at ease by everyone concerned and I would never be frightened again. Everyone from nursing staff thro to cleaners deserve a pat on the back. Thank you so much for making my stay there a lot better than I thought it was going to be. Sorry about the delay in sending this .i stayed in gara ward. Once again thanks to all concerned.

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Responses

Response from Friarage Hospital Site 7 years ago
Friarage Hospital Site

Submitted on 29/09/2016 at 13:09
Published on nhs.uk on 30/09/2016 at 02:31

Good morning

Thank you for your kind comments left on the NHS Choices Website expressing gratitude for the care and treatment recently afforded to you on Gara Ward at the Friarage Hospital, Northallerton.

It is always pleasing to receive a message of thanks and I very much appreciate you taking the time to contact the Trust.

I will ensure your kind comments are passed to Senior Managers for the relevant area, so the members of staff concerned are made aware of the positive feedback received from you.

It may interest you to know the Trust welcomes nominations for the annual ‘Nightingale Awards’ which, once a year, recognises the important contribution nurses and midwives make to patients and their families on a day-to-day basis.

Forms to nominate nurses and midwives for a Nightingale Award are available from the Director of Nursing’s office on 01642 854344 or by emailing val.fothergill@stees.nhs.uk

For further information or if you wish to nominate staff for this award, please visit online at www.southtees.nhs.uk/about/awards

Thank you again for your kind words.

Margaret Robinson

IG and Patient Safety Advisor

Quality Assurance and Academic Directorate

Patient Advice and Liaison Service

The Murray Building

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW

Tel no: 01642 850850, x53725

Email: margaret.robinson@stees.nhs.uk 01642 854807

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