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ENT Glynde Appointment,

Story from nhs.uk

"ENT Glynde Appointment,"

About: Eastbourne District General Hospital

I attended ENT today for investigations I can't fault the staff the timeliness ,

The involvement in my treatment and diagnosis , and advice given .

some of the investigations leave you feeling very disorientated

The staff were superb in support and their care .

as an nhs worker it's always difficult to be on the receiving end of treatment , but I came away with a positive treatment plan and safe in the knowledge that I will be followed up and looked after during my treatment and recovery .

thank you to all the team for making an unpleasant experience as pleasant as it could be

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Responses

Response from Eastbourne District General Hospital 8 years ago
Eastbourne District General Hospital

Submitted on 16/03/2016 at 09:08
Published on nhs.uk on 17/03/2016 at 01:31

Thank you for your positive feedback about your appointment for ENT investigations on Glynde ward at Eastbourne DGH.

The staff will be pleased to hear that you felt fully involved in decisions and went away with a clear treatment and follow up plan. As a Trust, this is one of the many crucial objectives we focus on for all patients.

It's always encouraging to share good feedback with staff.

Please be assured that your posting and expression of gratitude will be shared with the team.

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