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Sent home in pain

Story from nhs.uk

"Sent home in pain"

About: Sandwell General Hospital

I have been in sandwell hospital two times recently.the first time in four days sent home in lot pain.the second time in for 7 days again sent home in pain.few days ago went up to A&E crying in pain the doctor said wanted me be see by surgeon and would need go on drip.surgeon turn up didn't examine me said refer me pain management team through my gp that he was sending me home.after five attempts fit canularound doctor gave up.I was sent home in pain no medication so upset.now book see my doctor going make complaint because no one should be sent home in pain

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Responses

Response from Sandwell General Hospital 8 years ago
Sandwell General Hospital

Submitted on 21/10/2015 at 17:47
Published on nhs.uk on 24/10/2015 at 02:32

Thank you for adding your comments about your experience. I am sorry that you were sent home unhappy with the treatment received and treatment plan proposed. We listen carefully to every complaint to see how we could care for you and others better. You can contact our complaints department directly at swbh.complaints@nhs.net if you wish us to investigate this further. Toby Lewis, Chief Executive.

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